Returns:
You have 30 days from the date of delivery to return your item.

• If 30 days have gone by since your purchase, unfortunately we can’t offer you store credit or an exchange.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also include attached tags.
• Returns are refunded via store credit in a form of KIIWII gift card. They process between 5-7 business days after your item is delivered to us.

Final Sale:

• All underwear, rompers and shorts are ineligible for refund/exchange unless there is an issue or defect with your product 
• Items purchased during a promotional sale cannot be refunded.

Exchanges:

• Must be completed within 30 days of purchase.
• To be eligible for an exchange, your item must be unused and in the same condition that you received it.
• All underwear, rompers and shorts are ineligible for exchange/refund unless there is an issue or defect with your product.

KIIWII will issue refunds to the original form of payment in the event that:

• Your order is cancelled by KIIWII
• Items are out of stock since your order was processed
• Items proved to be received damaged, defective or incorrect.

If you have any questions or concerns about your order, email us. Please include your confirmation number and name on the order in the email.

If you have any questions about our products please feel free to email us!

Please allow 24-48hrs for a response.

Email: itskiiwiico@gmail.com